How to start a return?

We understand sometimes a return is necessary (even if it makes us a little sad). Below are the most common questions we get about returns, with clear answers to help you through the process.

? How do I start a return?

Start by submitting a return request through our RMA portal:
? RMA Request Form

? How long do I have to return my item?

You have 30 days from the date of purchase to request a return.

? What condition must the product be in?

To be eligible for a return, your item must be:

• New and unused

• In its original packaging

• Free of signs of installation or damage

If it doesn’t meet these criteria, a restocking fee may apply or the return may be denied.

? Who pays for return shipping?

Return shipping is the responsibility of the customer. We recommend using a trackable and insured shipping method.

? When will I get my refund?

Once we receive and inspect the returned item, please allow:

• Up to 7 business days for processing

• Up to 7 additional business days for the refund to appear on your original payment method

? Where can I read the full refund policy?

You can find our detailed refund policy here:
? Refund Policy

❓Still have questions?

We’re always happy to help—just reply to your confirmation email or reach out directly to our support team.